Privacy Policy
Last Updated: 25-09-2026
This website, ymfg.co.in (the “Site”, which includes youngmanmanufacturing.com), is operated by Y-Access Manufacturing Private Limited (formerly Youngman Manufacturing India Private Limited), a Y Group company (“YAM”, “we”, “us” or “our”).
We design and manufacture ladders, mobile access towers, scaffolding and related access equipment for customers in India and abroad.
This Privacy Policy explains how we collect, use, share, store and protect your information when you visit the Site, purchase our products or contact us.
1. Information We Collect
We may collect information from you through the following methods.
1.1 Information You Provide Directly
When you interact with us, we may collect:
● Your name, company name, email address and phone number.
● Billing and delivery address.
● GST details when you submit an enquiry, request a quotation, place an order or contact us.
● Product and order details, including products required, quantities and delivery location.
● Information you provide when communicating with our sales or support teams by email, message or phone.
● Business and contact details submitted when applying to become a dealer or vendor.
1.2 Information Collected Automatically
When you visit our Site, certain information may be collected automatically, including:
● IP address.
● Browser type and version.
● Device information.
● Operating system.
● Pages visited.
● Time spent on the Site.
● Referring URLs.
● Cookies and similar technologies.
For more information, please see Section 5 - Cookies and Analytics.
1.3 Information Received from Third Parties
We may receive information from third parties, including:
● Authorised dealers.
● Business partners.
● Lead-generation platforms.
We receive such information where you have agreed to share it with us or where otherwise permitted by applicable law.
2. How We Use Your Information
We may use the information we collect for the following purposes:
● To respond to enquiries and provide quotations.
● To process orders and manufacture and deliver products.
● To issue invoices and maintain business records.
● To provide warranty, service and after-sales support.
● To keep you informed about your enquiries, orders and services.
● To improve our Site, products and customer experience.
● To send promotional or informational communications, where permitted by applicable law.
● To comply with legal and regulatory obligations, including applicable tax, export and e-way bill requirements.
● To enforce our terms, policies and agreements.
3. How We Share Your Information
We do not sell your personal information.
However, we may share your information where necessary with the following categories of recipients.
3.1 Service Providers
We may share information with service providers who assist us with:
● Website hosting and technical services.
● Communication and customer support.
● Transportation and delivery of goods.
● Export-related services.
● Other services necessary to operate our business.
3.2 Authorised Dealers
We may share relevant information with our authorised dealers where necessary to provide products or services in your region.
3.3 Other Y Group Companies
We may share relevant information with other Y Group companies where necessary to fulfil your enquiry, order or service request.
3.4 Government and Regulatory Authorities
We may disclose information to government, customs, tax, regulatory or law-enforcement authorities where required or permitted by applicable law.
3.5 International Data Transfers
Some of our service providers, including cloud hosting, email and analytics providers, may store or process information outside India.
We share only the information reasonably necessary for them to provide their services and, where applicable, use contractual or other appropriate safeguards to protect your information.
3.6 Call Recording
Calls to our sales and support numbers may be recorded for purposes such as:
● Quality assurance.
● Training.
● Service improvement.
4. Data Security
We use reasonable security practices and safeguards designed to protect your information against:
● Unauthorised access.
● Unauthorised alteration.
● Unauthorised disclosure.
● Loss, misuse or destruction.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
5. Cookies and Analytics
Our Site uses cookies and similar technologies to improve website functionality, understand visitor behaviour and improve the user experience.
5.1 Google Analytics 4
We use Google Analytics 4, provided by Google LLC, to understand how visitors use our Site.
Depending on the configuration of the service, information collected may include:
● Pages visited.
● Time spent on the Site.
● Approximate location.
● Device type.
● Browser type.
● Website interaction information.
We use this information to analyse website usage and improve our Site and services.
5.2 Google Tag Manager
We use Google Tag Manager to manage measurement and other website tags deployed on our Site.
5.3 Google Ads
We use Google Ads to measure advertising performance, understand interactions with our advertising campaigns and help us deliver relevant advertising.
Depending on the configuration of the service, Google Ads may use cookies and similar technologies to collect information about visits, interactions and conversions associated with our advertising campaigns.
5.4 Managing Cookies
You can control or delete cookies through your browser settings.
You may also opt out of Google Analytics by using Google's browser opt-out tool:
Google Analytics Opt-out Browser Add-on:
https://tools.google.com/dlpage/gaoptout
Please note that disabling cookies may affect the functionality of certain parts of the Site.
Your Privacy Rights
Subject to applicable law, you may have the right to:
● Request access to the personal information we hold about you.
● Request correction of inaccurate information.
● Request deletion of your information where applicable.
● Withdraw your consent to marketing communications at any time.
To exercise these rights, please contact our Grievance Officer using the contact details provided in the Grievance Officer and Contact Information section below.
Data Retention
We retain your personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our products and services, maintain business records, resolve disputes, enforce agreements or comply with applicable legal and regulatory requirements.
Certain records, including tax, accounting and export-related records, may be retained for longer periods where required by applicable law.
Third-Party Links
Our Site may contain links to websites, platforms or services operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with your personal information.
Children's Privacy
Our Site and products are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children under 18.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to address the situation.
Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, services, technology or applicable laws.
Any changes will be published on this page with a new Last Updated date.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use and protect your information.
Grievance Officer and Contact Information
If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle your information, you may contact our Grievance Officer.
Grievance Officer
Name: Vanjul Jain
Designation: Managing Director
Email: grievance@ymfg.co.in
Phone: +91-9015964626
We will endeavour to address your concern within one month of receiving it, subject to applicable law.
Registered / Corporate Office
Y-Access Manufacturing Private Limited
Plot No. 14, Ecotech 1 Extension
Greater Noida, Uttar Pradesh – 201310
India
Contact Us
For general enquiries regarding our products, services or this Privacy Policy, please contact Y-Access Manufacturing Private Limited using the contact details provided above.